Find your driver at Melbourne Airport
Step by step directions from the baggage belt to your pickup point, with a short video for T1, T2 and T3. Check yours before you land and we send you the car details.
Arriving at Terminal 1
Tap play to watch the walk (0:30). Full screen works best.
- Collect your luggage from the Qantas baggage belts.
- Take the escalator up to the drop off and departures level.
- Exit the terminal, walk across the bridge and follow the green markings on the floor.
- You reach the pickup area, zones 1 to 11. Wait in the closest zone or near the black barricades.
- We send you the car details and the zone to find it. Check the registration number before you get in.
Read the video script
After arriving at the Qantas terminal, collect your luggage and take the escalator up to the drop off and departure area. Exit the gate, walk through the bridge and follow the green markings. You will arrive at the new pickup area with zones 1 to 11. Please wait in the closest zone or in the waiting area near the black barricades. We will send you the cab details and let you know which zone to find your cab. Kindly confirm the registration number before getting into the vehicle. Have a safe ride. Thank you.
Arriving at Terminal 2
Tap play to watch the walk (0:34). Full screen works best.
- Collect your luggage and clear customs.
- Take the lift to Level 1 (departures) or use the escalators.
- Exit the terminal and walk through the new middle bridge towards the pickup area.
- At the end of the bridge, follow the green signs to the pickup area, zones 2 to 11.
- Wait near the pickup area. We send you the car details.
Read the video script
Welcome to Melbourne, arriving at International Terminal 2. After collecting your luggage and clearing customs, take the lift to Level 1 for departures or use the escalators. Once upstairs, exit the terminal and walk through the new middle bridge towards the pickup area. At the end of the bridge, follow the green signage leading to the pickup area. You will see the pickup zones 2 to 11. Please wait near the pickup area. We will share the car details with you. Have a safe ride. Thank you.
Arriving at Terminal 3
Tap play to watch the walk (0:30). Full screen works best.
- Collect your luggage.
- Take the lift to Level 1 (departures) or use the escalators.
- Exit the terminal and walk across the bridge, following the PARKROYAL and pickup signs.
- At the end of the bridge, follow the green signs to the pickup area, zones 2 to 11.
- Wait near the pickup area. We send you the car details.
Read the video script
Arriving at Virgin Terminal 3. After collecting your luggage, take the lift to Level 1 for departures or use the escalators. Once upstairs, exit the terminal and walk through the bridge, following the PARKROYAL and pickup signs. At the end of the bridge, follow the green signage leading to the pickup area. You will see the pickup zones 2 to 11. Please wait near the pickup area. We will share the car details with you. Have a safe ride. Thank you.
Public pick up at the T4 Transport Hub
No video for T4 yet. Follow the four steps below.
- After collecting your luggage, exit Terminal 4.
- Follow the T4 Pick Up signs to the T4 Transport Hub (the T4 car park).
- Take the lift or escalator to Level 1, then follow the signs to the Public Pick Up bays.
- Please text us once you are on your way to the pickup area. We SMS you the taxi's rego and the exact pickup bay. Please check the rego before you get in.
Before you land
Add your flight number
We follow your arrival time, so a delay does not mean a missed pickup.
Keep your phone on
We send the car details and pickup zone to the number on your booking.
Check the plate
Match the registration number before you get in the car.
Can't find the car?
Call 1300 792 912 and we guide you to it.